Embrasol respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store and protect the information you provide when you access our website and use our services.

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1. Collection of Information

We collect personal information when you fill out forms on our website, sign up for our newsletter, make a purchase, request a quote, or contact us. Information may include, but is not limited to:

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• Full name

• Email address

• Phone number

• Shipping or billing address

• Payment information

We may also collect non-personal information related to your interaction with our website, such as:

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• IP ​​address

• Browser type

• Pages visited

• Time spent on the website

• Geographic location (if permitted)

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2. Use of Information

The information collected is used for the following purposes:

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Processing and managing orders, purchases, and quotes

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Sending promotional and informational emails (if you have authorized them)

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Improving the website browsing experience

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Personalizing content and advertising

 

Responding to support requests and answering questions

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Complying with legal obligations

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3. Sharing Information

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We do not share your personal information with third parties except in the following situations:

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Service providers: We may share your information with partners and service providers who assist in our operations, such as transportation and payment companies. These partners are required to protect the information they share with us and may only use it for the specific purpose of providing services to Embrasol.

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Legal requirements: If necessary, we may share your personal information to comply with legal requirements, legal proceedings or orders from competent authorities.

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4. Information Security

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Embrasol implements appropriate security measures to protect your personal information against unauthorized access, misuse, alteration or destruction. We use encryption technology (SSL) to protect sensitive data during financial transactions carried out on our website.

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However, no security measure is completely infallible, and we cannot guarantee the total security of your information during transmission over the internet.

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5. Cookies

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Our website uses cookies to improve your browsing experience. Cookies are small text files that are stored on your device when you visit our website. They allow the website to “remember” your preferences and choices, in addition to helping to improve the functionality of the website.

You can set your browser to reject cookies, but this may affect your experience when browsing our website.

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6. Your Rights

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You have the right to access, correct or delete your personal information at any time. To do so, simply contact us through the customer service channels available on our website.

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If you no longer wish to receive promotional communications from EmbraSol, you may unsubscribe from our newsletters at any time by clicking on the unsubscribe link included in each promotional email.

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7. Changes to this Privacy Policy

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Embrasol may change this Privacy Policy from time to time. Any changes will be posted on this page, with the revision date updated at the end of the policy. We recommend that you review this policy regularly to always be up to date on how we protect your information.

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8. Contact

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If you have questions or concerns about our Privacy Policy, or if you wish to exercise your rights over your personal information, please contact us through the following:

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E-mail: vendas@embrasol.com.br

Telefone: (13) 3425-2903​